Privacy Policy
AusSteel Solutions Pty Ltd operates this online platform. This policy describes how we collect, use, and protect the information you provide when interacting with our site and services. We are committed to safeguarding your privacy and handling your data responsibly in compliance with applicable data protection laws.
Information We Collect
We collect information you directly provide to us when you use our site, such as when you fill out forms to inquire about our services, request a quote, place an order, or communicate with us. This information may include your name, company name, contact details (such as address), and details related to your inquiry or order.
We may also collect information automatically as you navigate through our site. This may include details about your visit, such as the pages you view, the links you click, and other actions taken on our online platform. We may also collect standard information that your browser sends to every website you visit, such as your IP address, browser type and features, and device information.
How We Use Your Information
We use the information we collect to: Provide, operate, and maintain our services, including processing inquiries, quotes, and orders. Communicate with you, respond to your questions and requests, and provide customer support. Improve, personalise, and expand our online platform and services. Understand and analyse how you use our online platform. Develop new products, services, features, and functionality. Comply with legal obligations and protect our rights and interests.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes. We may share your information with trusted third parties who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them. This may include service providers who help us with website hosting, data analysis, or order fulfillment. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures designed to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the right to access, update, or request deletion of your information. You may also have the right to object to certain processing of your data or request restrictions on how it is used. To exercise these rights or if you have questions about your data, please contact us in writing at the address provided below.
Cookies
Our site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at:
AusSteel Solutions Pty Ltd
147 Industrial Drive
Newcastle, NSW, 2304
Australia